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Radian Finserv is an RBI approved NBFC that aims to revolutionize the lending industry in India. By leveraging technology and data analytics, Radian Finserv is able to offer gold loans at competitive interest rates and with minimal paperwork. With a strong commitment to customer service, Radian Finserv is constantly innovating to make the lending process as easy and hassle-free as possible.

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Complaints can continue to be filed online on cms.rbi.org.in. Complaints can also be filed through the dedicated e-mail or sent in physical mode to the ‘Centralised Receipt and Processing Centre’ set up at Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017 in the format. Additionally, a Contact Centre with a toll-free number – 14448 (9:30 am to 5:15 pm) – is also being operationalised in Hindi, English and in eight regional languages to begin with and will be expanded to cover other Indian languages in due course. The Contact Centre will provide information/clarifications regarding the alternate grievance redress mechanism of RBI and to guide complainants in filing of a complaint

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